ALOHA!

 

 

 

LIILILEA means "Liilii (small)" and "Lea (happiness)" in Hawaiian.
The name reflects the wish that "one dress can make someone's day a little happier.


The "rudder" mark in the logo is also a reference to the ocean and Hawaii.

 

 

We started as an online apparel store in Honolulu in 2010.

Later, we became fascinated with hula dance dresses and started making original muumuus.

 

We have shipped over 13,500 orders to the US and

Japan, Guam, Tahiti, Europe, Korea , Canada and Australia.

 

 

 


shipping

From Hawaii with ALOHA

 

Free domestic shipping on orders over $29.

All packages have tracking numbers.

Your own dress

Make your dress

 

Choose your favorite fabrics and styles to create your own muumuu. Change the length, add ruffles and ribbons, I will make the dress you want.

Hula

Enjoy the HULA

 

Group discounts are available for hula classes and ukulele groups. Just register and get a discount anytime.


User Guide


1. How to Order

① Select the item you want to buy, select the size and quantity, and click "Order" to

add it to your cart.

 

② Once everything is in your cart, click "Buy".

 

③ Enter your name, payment method, and other necessary information to complete your order.

   (※English only

 

④ Once your order is confirmed, you will receive an order confirmation email (if you do not receive an order confirmation email within 24 hours, please check your spam folder or email settings, or contact us immediately).

 

⑤ If you do not receive an order email after 24 hours, please check your spam folder or email inbox settings or contact us immediately. It will take about 1 week to 10 days to arrive at your door. If there is an item that is not in stock, we will contact you immediately via email to discuss it.

 

⑥ After shipping, we will email you the tracking number.

2. Shipping & Customs

①Shipping charges are $15 in the U.S. (Free shipping over $29).  For international shipments, shipping costs vary by weight for each country.

 

② Items will be shipped by USPS.  All packages have a tracking number and a tracking system is available.

 

Orders from outside the U.S. may be subject to customs duties and VAT (EU). In that case, please pay by the customer.

 

During the Christmas and New Year's holiday season, delivery will take longer than usual. Also, delivery may not be possible due to weather conditions or international situations.

 

⑤Orders from the state of Hawaii will be subject to an additional sales tax.

 

If you cannot select your country in the destination address, we cannot do business with you because we are currently discontinuing delivery to that country.

 

⑦All procedures related to the customer's import/export are the responsibility of the customer, and we are not responsible for and cannot refund shipping charges.
(e.g., omission of customer's address entry, loss of package after delivery is completed, etc.)

 

 

            Area Shipping Days
U.S. domestic 4~7Days
EU 1~4weeks
Asia 2~4weeks
Oceania  2~4weeks

 

※International shipping is currently suspended.

3. Payment

     
     

 

We accept credit card or PayPal one-time payment.

 

 

Credit Card:(VISA / JCB / MasterCard / American Express / Discover / Diners Club Cards)

 

PayPal:Credit Card(VISA / JCB / MASTER /American Express / Discover / Union Pay)
     Debit Card


 

4. Returns & Exchanges

① Contact us by email.  We will inform you of the return address. 

 

② Please pack the items you want to return and mail them to us.

 

③ As soon as the item arrives at our store and we confirm that there is no damage, we will refund the price of the item.

 

④ SALE items, musical instruments, accessories, items that have been used once, items that have been corrected or washed by you, items that have been damaged, items that have been scented with cigarettes or perfume, etc. are not eligible for return or exchange even if they are new.

 

⑤If an item is returned for the customer's convenience, only the product price will be refunded. Shipping charges for shipping the product from our store and return shipping charges from the customer will not be included in the refund amount.

 

⑥For the second and subsequent exchanges, we will charge the actual shipping cost from our store.

 

5. About the size

Please choose your dress size based on your body measurements plus a little extra room.

 

①Women's Dress
 (body measurements) + (about 1 inch) = (dress size)

 

②Hula Dress

    (body measurements) + (about 1.5 inch) = (dress size)

6. Terms

7. Privacy Policy

Please see below for information on cookies and similar files ("cookies") used on this site and the purposes for which they are used.

8. Other

① Please do not use any product if you are allergic to any material.

 

② All products should be used in accordance with the correct dosage.


③ In households with small children or pets, please take extra precautions to prevent injury or accidental ingestion of cords or clothing that may become entangled.


④ Some products may melt or be damaged if used in a car in the middle of summer or in places with high temperatures. Please refrain from using the product in such a place.


⑤ If you experience any physical problems while using the product, please stop using it immediately.


⑥ We do not guarantee any of these responsibilities.

Contact Us

If you have any questions, please feel free to contact us using the form below.


Note: Please fill out the fields marked with an asterisk.

 

 Business Hours:

           Monday to Friday

         9:00 am - 6:00 pm  (Hawaii time)    

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Contact Us :

              info@liiliilea.com

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